Privacy Policy

Who we are?

The Haynes International Motor Museum which is an Educational Charitable Trust number 292048:

Haynes International Motor Museum




BA22 7LH

Tel: 01963 440804



What personal data do we collect?

We collect permitted personal data about you for the purposes of processing online tickets, visitor surveys, contact form submissions, venue hire form submission and Gift Aid donations.  The personal data we collect about you may consist of; name, address, email address, telephone number, date of birth, gender, ticket purchases, contact preferences, Gift Aid status, family details and your interests and activities. 


What do we do with your data?

We will only ever use the data you have provided us with for purpose(s) you have provided it for.  We will never send unsolicited letters or emails or contact you about additional services or products which you have not contacted us about (unless you have asked us to).  We will never pass on or release any of your data to third parties without your permission. 

We may use your data to:

  • Reply to comments or questions sent via contact forms, venue hire enquiry forms or visitor exit surveys
  • Send information or renewal notices about our services which you have previously used

 You can opt out of all or any communication at any time by contacting us via the details at the start of this policy.


How we keep your information safe?

Access to any personal data we hold about you is restricted to employees who require this information to process your data for the purposes to which you provided it for.  Where possible, your data will be stored securely via password protected databases and in the case of printed or handwritten data will stored in a locked cupboard or file. 


Job Applicants

We advise job applicants to read our Privacy Notice for Job Applicants prior to applying for a position.



Our website, like most, uses cookies.  Cookies are small pieces of data sent to and stored on your computer to allow our website to recognise you when you visit.  We use them to collect statistical data about your use of our website but they do not identify you as an individual.  This helps us to improve our website for you.

Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer.  You generally have the option to accept all cookies, to be notified when a cookie is issued or reject all cookies.  Visit the 'options' or 'preferences' menu on your browser to change settings. 


Other Websites

Our website contains links to other website.  This Privacy Policy applies to the Haynes International Motor Museum’s website only.  When linking to another website you should read their Privacy Policy.



Visitors to the Museum, Cafe 750, Workshop & Restoration Centre and Venue Hire facilities should be aware that there is CCTV monitoring in place throughout the site.  Recorded images are stored for 31 days.


How can I access the information you hold about me?

You can request details regarding what information we hold about you and copies of that information at any time.  To make such a request please put your request in writing, outlining as clearly as possible the information you require to:

Data Protection Query

Haynes International Motor Museum




BA22 7LH

We will respond to you within one month.  We will not charge for processing your request unless your request is manifestly excessive. 


Privacy Policy Updates

This policy was last updated in August 2018.  We regularly review our Privacy Policy and will update any future changes on this page.